Deixamos algumas perguntas frequentes como inspiração.
💳 What payment methods are available?
We accept credit cards and digital wallets such as Apple Pay and Google Pay.
All available options are shown at checkout.:
Installments may be available depending on your card and region.
🚚 How much is the shipping cost?
Shipping is calculated automatically at checkout based on your zip code and order weight.
Deliveries within São Paulo city receive free shipping.
📦 How are orders shipped?
We currently deliver throughout Brazil:
International shipping will be available soon.
We work with trusted logistics partners to ensure safe and timely delivery.
Shipping is calculated automatically at checkout based on your zip code and order weight.
Deliveries within São Paulo city receive free shipping.
📍 Where can I receive my order?
We deliver to all regions in Brazil.
Delivery time depends on the shipping method you choose.
On average, it takes 3 to 7 business days after payment confirmation.
You’ll receive an email with your tracking code once your order is shipped.
You can request an exchange within 7 days of your purchase.
As cosmetics are personal care items, we do not accept returns of opened or used products, according to ANVISA regulations.
If your product is sealed and within the 7-day legal period, feel free to contact us for a review.
Absolutely not. All our products are cruelty-free, developed with ethics and respect for life.
Whenever possible, we also work with vegan formulations.
We use natural ingredients and clean biotechnology — free from parabens, petrolatum, and harsh synthetic fragrances.
Always with maximum sensorial performance and safety.
You’ll find detailed usage instructions on each product label and on the product page on our website.
Need help? Reach out to us anytime via Instagram or WhatsApp — we’re here for you!